退款政策



We like what we make — and we want you to like it too.

If your order arrives damaged, please notify us within 7 days of receiving it to request an exchange. Kindly contact us first before sending any item back, so we can authorise the exchange. Items must be returned in their original condition within:

— 14 days (for domestic orders)
— 28 days (for international orders)

Please include a note with the reason for your exchange and your return address. For hygiene reasons, we can only accept exchanges for items deemed faulty or damaged. SALE items, promotional items, and gift cards are strictly non-refundable and non-exchangeable.

If you have any concerns with your order, don’t hesitate to reach out — we’ll do our best to take care of you.